Technology strategies for retail

 In stores and on the sales floor, high tech tools help balance inventory assortments, manage ordering and track pricing. Customer tracking tools increase customer satisfaction and promote loyalty by enhancing shoppers' in-store experience. Success in technology strategies for retail today is about innovation through omnichannel strategy – new channels, new capabilities, new processes, and new business models. Gone are the days when customers sought comfort in the familiar. Customers today demand change, compelling experiences that excites them, and the ability to shop when they want, how they want, and where they want. Retailers need innovation to meet their customers’ growing demands. Sophelle delivers that retail innovation. Retail success is about creating a compelling customer experience and today it takes innovation to be compelling. Sophelle is a management and technology consultancy focused on retail. Over our 20+ years we’ve helped hundreds of leading retailers on thousands of projects. 

Highly innovative retailers prepare for innovation. They prepare their organizations. Associates throughout the enterprise are ready for change. They prepare their partners. Stores work with landlords and mall operators to prepare them for increases in parking needs. They prepare their supply chain. Innovation isn’t free. Every highly innovative retailer understands this. Highly innovative retailers invest in all aspects of the business. They invest in processes, defined, but flexible in order to support to innovation. Sophelle provides our clients with in-depth retail consultant services in those disciplines most vital to retail success. This focus ensures we stay ahead of industry trends while staffing projects with proven subject matter experts. Each area is managed by Practice Leaders with at least 20 years’ client-side and consultancy experience working closely with teams at top-flight companies.

Retail is changing at a rapid pace and successful retailers are changing the quickest. Innovation requires learning so we track over 70 retail trade shows that are a great place to learn.  Visit our Retail Trade Show list for the latest updates including those that have been rescheduled due to the COVID-19 quarantine.